iB4e technologies inc. - Customer Centre


License Agreement

(Terms of Agreement, Terms of Service, Acceptable Use Policy)

Updated: September 1, 2010

Terms of Agreement

1. Definitions.

1.1 “Customer” means the persons, entity or agents and authorized representatives accepting this agreement.

1.2 “Content” means all text, pictures, sound, graphics, video, links, and other data stored by Customer on iB4e technologies inc’s server computers.

1.3 “Website” means pages presenting the Content stored by Customer on iB4e technologies inc’s server computers.

1.4 “User” means users of Customer’s Website.

1.5 “User Content” means all text, pictures, sound, graphics, video, links, and other data stored by Users on iB4e technologies inc’s server computers.

1.6 “Confidential Information” means information that Customer takes reasonable steps to maintain in confidence and identifies in writing to iB4e technologies inc as confidential.

1.7 “Website” means all computer software, computer source code, Content, and User Content stored on iB4e technologies inc’s server computers.

1.7 “Software” means all computer software and computer source code stored on iB4e technologies inc’s server computers.

1.8 “Exhibit A” means Package Features as described in product/service details.

2. Web Hosting.

2.1 Hosting. iB4e technologies inc will provide shared server computers, as specified in Exhibit A, with an Internet address for storage and access of Content, User Content, and the Website. iB4e technologies inc will provide the “server-ready” Website as specified in Exhibit A.  The Customer will provide the Content, and User Content. iB4e technologies inc will provide bandwidth and storage as specified in Exhibit A. If Customer requires additional bandwidth or storage, iB4e technologies inc will negotiate in good faith to amend this Agreement unless iB4e technologies inc’s server computers cannot accommodate the requested bandwidth or storage.

2.2 Website Backup. iB4e technologies inc will backup the Website in a commercially reasonable manner. However, iB4e technologies inc is not responsible for lost Content or lost User Content. Website backups will be stored by iB4e technologies inc for no longer than 14 days. iB4e technologies inc will provide, at Customer’s expense, an electronic copy of the backup Website to Customer upon written request by Customer. Backups are intended for disaster recovery, not the restoration of individual files.

2.3 Server Logs. As requested by Customer, iB4e technologies inc will deliver to Customer in electronic form the Server Log of Website activity. Customer will be entitled to one month of log storage free of charge. iB4e technologies inc may, at its option, charge a fee to Customer for additional space required to store oversized logs.

2.4 Standards. iB4e technologies inc services will conform to the following:

2.4.1 Availability of Website. iB4e technologies inc will provide hosting services for the Website that meet reasonable commercial standards for, among other matters, packet loss, accessibility, latency, availability, and throughput.

2.4.2 Security. iB4e technologies inc will take commercially reasonable steps to prevent unauthorized access to the Website, Content, User Content, and Confidential Information stored on iB4e technologies inc’s server computers.

2.4.3 Server/Network Computer Outages. iB4e technologies inc will employ best efforts in providing advance notice to Customer of scheduled server computer/network outages.

2.4.4 Disclaimers. iB4e technologies inc provides no equipment, software, or communication connections to Customer. iB4e technologies inc makes no representations, warranties or assurances that the Customer’s equipment, software, and communication connections will be compatible with iB4e technologies inc’s hardware and service.

3. Ownership of Content and Software.

     3.1 All Content and User Content stored by Customer comprising the Website on iB4e technologies inc server computers shall at all times remain the property of Customer. Customer grants to iB4e technologies inc a non-exclusive, worldwide license to the Content and User Content only to the extent necessary for iB4e technologies inc to host the Website.

     3.2 The Software comprising the Website stored on iB4e technologies inc server computers shall at all times remain the property of ib4e technologies inc. ib4e technologies inc grants to Customer rights to use the Software only on iB4e technologies inc server computers for the term of the agreement.

4. Content Control.

4.1 Lawful Purpose. Customer will only use iB4e technologies inc’s software, hardware and services for lawful purposes and Customer will not store or provide any Content or User Content or link to any material that violates foreign, federal, province, state or local law, the Terms of Service and any modifications thereof, iB4e technologies inc’s posted Acceptable Use Policy or any other iB4e technologies inc policy.

4.2 Remedy for Violation. Should iB4e technologies inc become aware that Customer has violated Part 4.1, iB4e technologies inc may, at its option, remove the Content or User Content in violation, immediately terminate hosting Customer’s Website under Part 6.3, and/or notify authorities. If hosting is terminated, iB4e technologies inc may, in its sole discretion, reinstate hosting upon adequate showing of Customer’s right to use the Content or User Content.

5. Payments.

5.1 Fees. Customer shall pay fees agreed upon during account signup. iB4e technologies inc will invoice monthly (unless otherwise agreed in writing), and payment is due fourteen (14) days from invoicing. In the case of credit card payments iB4e technologies inc will automatically charge Customer Credit Card on file all fees associated with the account on the due date. iB4e technologies inc may, at its option, charge a 1½ % fee for late payments.

5.2 Cancellation of Prepaid Accounts: Accounts that are set up and prepaid for any term greater than 3 months cannot be cancelled until the end of the prepaid term. No refund will be issued for accounts that are cancelled before the end of the prepaid period. The only exception to this is for accounts that are cancelled under our 30-day money back guarantee policy.

5.3 Returned Checks and Declined Credit Cards may incur a fee.

5.4 Account Updates. It is the responsibility of the customer to maintain accurate billing information with iB4e technologies inc. This may include updated credit card information, email address and mailing address.

5.5 Taxes. Customer is solely liable for any taxes or fees payable for products or services sold by Customer on the Website.

6. Term and Termination.

6.1 Term. The initial term is agreed upon during account signup. After the initial term, this Agreement will automatically renew on a month-to-month basis until terminated.

6.2 Termination by Customer. During the initial term, Customer may terminate this Agreement upon the material breach of iB4e technologies inc, if such material breach remains uncured for thirty (30) days following written notice to iB4e technologies inc. This cure period shall be extended by delay caused by events beyond the control of iB4e technologies inc including, but not limited to, natural disasters, governmental prohibitions or regulations, viruses that did not result from the acts or omissions of iB4e technologies inc, or technical faults of iB4e technologies inc’s service providers or vendors. After the initial term, Customer may terminate this Agreement upon thirty (30) days written notice to iB4e technologies inc.

6.3 Termination by iB4e technologies inc. iB4e technologies inc may immediately terminate this Agreement for cause at any time without penalty. Causes justifying immediate termination include, but are not limited to: violation of any foreign, federal, province, state, or local law; non-payment of fees due under Part 5 of this Agreement; breach of this Agreement; violation of the Terms of Service; and violation of any other iB4e technologies inc policy. iB4e technologies inc may terminate this Agreement without cause at any time upon thirty (30) days written notice to Customer.

7. DISCLAIMER OF WARRANTIES. EXCEPT AS EXPRESSLY PROVIDED HEREIN, iB4e technologies inc, AND ITS OWNERS, EMPLOYEES, AFFILIATES, AGENTS, VENDORS, AND THE LIKE, MAKE NO WARRANTY IN CONNECTION WITH iB4e technologies inc’S HARDWARE OR SERVICES, WHETHER WRITTEN OR ORAL, STATUTORY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF TITLE, NON-INGRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

8. LIMITATION OF LIABILITY. iB4e technologies inc, ITS OWNERS, EMPLOYEES, AFFILIATES, AGENTS, VENDORS, AND THE LIKE SHALL NOT BE LIABLE FOR ANY LOST PROFITS, LOST BUSINESS, LOST DATA OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OR INABILITY TO USE iB4e technologies inc’S HARDWARE OR SERVICES. CUSTOMER AGREES THAT ITS SOLE AND EXCLUSIVE REMEDY SHALL BE RETURN OR REDUCTION OF FEES PAYABLE TO iB4e technologies inc.

9. Customer Indemnity. Customer shall defend iB4e technologies inc against any third party claim, action, suit or proceeding arising as a result of Customer’s use iB4e technologies inc hardware or services and indemnify iB4e technologies inc for all losses, damages, expenses, and costs incurred by iB4e technologies inc as a result of a final judgment entered against iB4e technologies inc in any such claim, action, suit or proceeding.

10. General Provisions.

10.1 Governing Law. This Agreement will be governed and construed in accordance with the laws of the Province of Ontario. Both parties agree to submit to personal jurisdiction in Ontario and further agree that any cause of action arising under this Agreement will be brought in a court in Ontario, Canada.

10.2 Severability and Waiver. If any provision of this Agreement is held invalid or unenforceable for any reason, the remaining provisions will continue in full force without being impaired or invalidated in any way. The waiver by either party of a breach of any provision of this Agreement will not operate or be interpreted as a waiver of any other or subsequent breach.

10.3 Relationship of Parties. No agency, partnership, joint venture, or employment relationship is created by this Agreement and neither party has the power to bind the other party.

10.4 Attorneys Fees and Costs. In the event that any legal action becomes necessary to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled, in addition to its court costs, to such reasonable attorneys’ fees, expert witness fees and legal expenses as may be fixed by a court of competent jurisdiction.

11. Customer Information.

10.1 Contact Information. Customers are responsible for keeping their contact information current in their account on our system. iB4e technologies inc is not responsible for updating this information, nor shall they be held liable if the Customers account is suspended or terminated because of iB4e technologies inc's inability to contact the Customer due to incorrect contact information.


Terms of Service

1. iB4e technologies inc software and services may only be used for lawful purposes. Customer will not store or provide any Content or User Content that: (a) violates any federal, province, state, or local law, statute, ordinance, or regulation (including, without limitation, export control, consumer fraud, unfair competition, antidiscrimination, gambling, or false advertising laws); (b) is defamatory, trade libelous, unlawfully threatening, or unlawfully harassing; (c) is obscene, child pornographic, or indecent; (d) violates any third party’s right of publicity or right of privacy; or (e) contains any IRC application, bots, egg drops, viruses, trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

2. Customer will not store or provide any Content or User Content, practice any software or business methods, or use a domain name that infringes any party’s Intellectual Property. “Intellectual Property” means any and all property rights under copyright, moral right, trademark, patent, trade secret, or right of publicity law, or any other rights in works of authorship, inventions, designations of source, persona, or economically valuable information.

3. iB4e technologies inc exercises no control over the Content, User Content, or other information passing through iB4e technologies inc.

4. iB4e technologies inc does not monitor and is not obligated to monitor the Content and User Content and has not been informed by Customer of the Content, User Content, or nature of the Content on Customer’s Website.

5. Customer will not use iB4e technologies inc hardware or service to misrepresent Customer’s identity.

6. Customer will not attempt to undermine the security or integrity of, or gain unauthorized access to, iB4e technologies inc software, hardware, operating systems or any other computing systems or networks.

7. Customer will not attempt to use IP Address not directly assigned by iB4e technologies inc staff. Attempting to use unauthorized IP Addresses may result in IP Conflict. Any server found using IPs, which was not officially assigned, will be suspended from network access until such time as the IP address conflict can be corrected.

8. Customer will use iB4e technologies inc’s software, hardware and services in accord with iB4e technologies inc’s Acceptable Use Policy and any modifications thereof will be posted at iB4e technologies inc’s website at: http://ib4etech.com. Customer’s continued use of iB4e technologies inc’s software, hardware and services constitutes Customer’s acceptance of the Acceptable Use Policy and any modifications thereof.

9. If iB4e technologies inc becomes aware of a violation of the Terms of Service, iB4e technologies inc will investigate and may, in its sole discretion, terminate Agreement.

10. These Terms of Service may be modified at any time. Any modifications will be delivered to Customer in written form or posted at iB4e technologies inc's web site. Customer’s continued use of iB4e technologies inc’s software, hardware and services after modification of these Terms of Service constitutes Customer’s acceptance of the modifications.

11. Customer will require Users and, if Customer is a reseller, repurchasers to agree to and abide by these Terms of Service or substantially equivalent terms.

 

Acceptable Use Policy

Customer shall not do any of the following, or permit any third party under its control (including its customers and their authorized users) to do the following, and must include provisions in its service agreements for its customers and authorized users that restrict them from doing any of the following:

  1. restrict or inhibit any other user from using and enjoying the Service and/or the Internet
     
  2. upload, post, publish, transmit, reproduce, distribute, or participate in the transfer or sale, or in any way exploit any information, software or other material obtained through the Internet which is PROTECTED BY COPYRIGHT or other proprietary rights or derivative works with respect thereto, without obtaining permission of the copyright owner or right holder
     
  3. use the SMTP services of a third party for the purposes of relaying or sending electronic mail messages without the express permission of that third party
     
  4. host a publicly-accessible "open relay" SMTP or anonymous re-mailer service for any purpose, cause, or reason
     
  5. post a commercial advertisement to any USENET newsgroup, Internet "chat room", bulletin board, or similar forum, if the target forum is not specifically chartered for public advertisement by non-private parties of items "for sale"
     
  6. post to any USENET Newsgroup or other newsgroups, forum, email mailing list or similar group or list articles which are off-topic according to the charter or other public statement of the group
     
  7. send Unsolicited Commercial E-mail (UCE, also known as SPAM) to any number of e-mail users or lists
     
  8. maintain, or send e-mail to, "opt-in targeted marketing lists" if the Customer cannot demonstrate, to CWH's satisfaction, that the members of the list(s) have knowingly requested to be added to the list(s) in question through direct action of their own doing, and that easily-accessible, automated opt-out/removal mechanisms are in place and available to the members of the list(s)
     
  9. engage in any activity that is, or appears to be, an attempt to gain unauthorized access to a remote system or network, or to gain information that could later be used to assist in gaining unauthorized access to a remote system or network, such as port scanning, dictionary attacks, Denial of Service attacks, server/service hijacking, etc.
     
  10. engage in any of the foregoing activities using the service of another provider, but channeling such activities through a ib4e technologies inc account or re-mailer, or using an ib4e technologies account as a mail drop for responses to UCE, or hosting a website that is advertised via UCE that originates from a non-ib4e technologies inc-connected source, or otherwise requiring return transit through ib4e technologies inc’s internet backbone
     
  11. falsify or "spoof" user information provided to ib4e technologies inc or to other users of the Service, and for handling all complaints and trouble reports made by its own customers and authorized users
     
  12. use the Service in violation or contravention of the Communications Act of 1934, as amended by the Telecommunications Act of 1996, or any other applicable law, regulation, order or other governmental directive, or abuse or fraudulently use the Service in any way not specifically set forth above.
     
  13. clients are restricted to a private server or dedicated server package for hosting "adult related" content, including, but not restricted to: images, text, links. ib4e technologies inc reserves the right to terminate an account without warning to any site that ib4e technologies inc determines to be "adult related" and is not on the required service.
     
  14. create or transmit material that is illegal in Canada or the United States, or material that is illegal in your country of origin. Child pornography is forbidden.
     
  15. create or transmit (other than for properly supervised and lawful research purposes) any offensive, obscene or indecent images, data or other material, or any data capable of being resolved into obscene or indecent images or material.
     
  16. create or transmit material which is designed or likely to cause annoyance, inconvenience or needless anxiety
     
  17. create or transmit defamatory material
     
  18. create or transmit material such that this infringes the copyright of another person
     

Further, if customer is notified by iB4e technologies inc, via e-mail or the Customer discovers on their own or through any other means, that the Customer themselves or any third party under Customers control of a violation of this Acceptable Use Policy, the Customer will take whatever steps are necessary to stop such activity, and prevent repeat violations by the offending entity.

The customer will respond to all violations reported within 1 (one) business day of the violation being reported, and will have put a stop to the activity within 2 (two) business days of the violation first being reported.

iB4e technologies inc reserves the right to disconnect or terminate Customers accounts, packages, or systems if the Acceptable Use Policy has been abused. At their discretion, iB4e technologies inc may resume operation of clients when the Acceptable Use Policy abuse has been eliminated.

By agreeing to this policy, you also agree that iB4e technologies inc has the right to amend this policy at any time, and that the amended policy will be binding on you.

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